Page contentsPage contents Class description The About the European Commission class content covers: how the Commission is structured, how it works internally and together with other institutions Departments and executive agencies: their contact details, as well as background information and current news for each directorate-general, executive agency and service department what the Commission does: an overview of roles and responsibilities service standards and principles: the main principles of good administration the Commission applies the ways in which individuals and groups can participate and offer opinions on Commission (and European Union) processes the different Commission contact points how to visit Commission locations across EU countries Original research This class has been created based on work carried out with stakeholders (DGs and people using Commission websites) between September 2014 and February 2015. Note that the initial class name "About the EU" has been modified since the architecture building exercise. List of tasks included in "About the EU" Task ranking Task Total vote Task category 15 About the European Union (role, structure, how it works, origin) 1.9% Medium task 19 Freedom of information (transparency, access to documents) 1.6% Small task 20 About the European Commission (role, structure, how it works) 1.6% Small task 37 Languages in the EU (diversity, translation, interpreting) 1.1% Small task 41 Contact European Commission, European Union 1.0% Tiny task 46 Euro (coins, notes, eurozone, Economic and Monetary Union) 0.8% Tiny task 53 EU budget 0.7% Tiny task 54 EU vocabulary and abbreviations 0.7% Tiny task 68 Complaints to the European Commission 0.4% Tiny task 72 Visit EU institutions, guided tours 0.3% Tiny task 73 European Commissioner profiles 0.3% Tiny task 77 President of the Commission (profile, agenda) 0.2% Tiny task 11.0% Organisational goals Research identified the following organisational goals: transparency improve citizens' perceptions of the European Union explain, eg EU's law and rules; help others to explain show the results of projects/European Union's work Read more on Process to define the 15 classes: original research For more information Please contact the appropriate Europa web content coordinator.